What methods of payment do you accept?

We accept most major credit cards including Visa & Mastercard.
Special financing and lease options are available

What is your Shipping Policy?

 Most Items will ship within 2 to 15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.

Shipping is free with every Playtime Series Wooden Swing Set purchase over $599. Free Shipping is also included with swing set accessories purchased with initial order of above items from ABC Direct Shop. Free shipping applies to orders within the 48 contiguous states.  A Shipping and Handling charge will be added to all separate swing set or outdoor play product accessory orders.

shipping is also free for all steel and plastic playground equipment over $500.00
If you would like expedited shipping, please contact us for a shipping quote.

What do I do if I have problems with my order?

If you have problems with your order please contact us first thing. Then we can help you get your questions and concerns resolved quickly.

Is your site secure?

Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection.

What if I'm looking for an item that you don't currently carry?

If you can't find the item you are looking for please contact us with the product name and description and we will do what we can to help. We will be happy to design a playsystem for your specific needs. Please call or email.

How can I get in touch with you if I have a question?

Please see the Contact Us page for information on getting a hold of us.